2010年PMP美國項目管理考試習題及答案六十

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QUEST Cost of quality includes: 
A Appraisal cost 
B detection cost 
C prevention cost 
D maintenance cost 
E A, B,  and C only 
參考答案：E

QUEST The five major cost categories of quality are _____ . 
A prevention, appraisal, internal failures, external failures, and equipment (measurement and test). 
B specifications, QA programs, QC programs, parts rejected and parts returned 
C Staffing, Training, reviews, equipment and rejected goods 
D sampling, design considerations, manufacturing considerations, training and rework. 
E None of the above 
參考答案：A

QUEST Satisfaction of the functional requirements of a product is called _____ . 
A usability 
B reliability 
C maintainability 
D producibility 
E All of the above. 
參考答案：E

QUEST Inspection processes are considered _____. 
A an investment in the future 
B an effective corrective process 
C a necessary control process 
D insults to production line employees 
E None of the above. 
參考答案：C

QUEST Warranty cost is an example of an _____ . 
A internal failure cost 
B appraisal cost 
C external failure cost 
D customer satisfaction cost 
E All of the above. 
參考答案：C

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